Airport Forced to Use Whiteboard to Prevent Total Travel Mayhem

London Gatwick tweet

Passengers flying from Gatwick Airport face severe disruption as an IT fault means that none of the passenger information screens are working.

Apologising to customers, he added that the airport's "manual contingency plan", which included having extra staff on hand to help direct passengers, had worked well.

When the digital departures and arrivals boards went down at London's Gatwick Airport, airport staff when old school-with an emphasis on school. As of 12:30 p.m., the issue had still not been resolved.

A Vodafone spokeswoman told Business Insider: "We have identified a damaged fibre cable which is used by Gatwick Airport to display flight information".

He said a "handful of people" had missed their flights as a result of the problem.

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"Tens of thousands" of people departed on time and no flights were cancelled.

Gatwick Airport is using whiteboards to display flight information following an IT failure.

Gatwick Airport didn't immediately respond to a request for further comment. "Our engineers are working hard to fix the cable as quickly as possible", a Vodafone spokesperson said in a statement. You have to get to the airport, deal with security, then hang around the overpriced shops and cafes while waiting for the gate information to pop up on a big electronic screen.

A Gatwick spokesman blamed an "ongoing issue" with Vodaphone, which provides IT services for the airport.

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