O2 network outage: Millions of customers hit by technical fault

O2 data not working as company has network issues

O2's data network is down across the United Kingdom this morning, the mobile operator said.

The problems seem to have started at around 8:00 AM this morning and are ongoing at the time this article was posted.

A tweet sent out this morning adds: "One of our 3rd party suppliers has identified a software issue in their system".

O2's network has been down since the early hours of this morning and the comapny's technical teams are still working the resolve it.

"One customer said: "@O2 what if people don't have access to WiFi.I think you need to at least knock some money off everyone's next bill or offer some kind of gesture, it's been almost 12 hours now what if it never gets fixed what do we do then? "We fully appreciate it's been a poor experience and we are really sorry".

Other mobile networks, including Sky, Tesco and Giffgaff have also been affected by the problem because their networks use O2 services.

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"The cause of today's network issue is in certain nodes in the core network resulting in network disturbances for a limited number of customers across the world, including in the United Kingdom", she said. "This issue is being investigated".

Other services which rely on O2's network, such as Transport for London's live bus electronic timetable - and all the apps that make calls to the API - are also down.

O2 said that "one of our third party suppliers has identified a global software issue in their system".

Mobile network O2 has said it is investigating a technical fault that has left thousands of mobile customers unable to get online.

The company, the second-largest mobile network in the United Kingdom, said it was investigating the technical fault.

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