Lady trapped in NYC elevator for three days

The Upper East Side townhouse

That's when authorities rushed to the townhouse and freed the woman, who "was hospitalized and is listed in good condition", according to CBS New York.

According to the FDNY, the woman, identified as a cleaning worker, became trapped in the elevator Friday afternoon between the 2nd and 3rd floors after an apparent malfunction.

Nobody noticed Fortaliza had been trapped in the elevator until a courier making a delivery to the residence on Monday morning discovered that no one was home.

The townhouse is owned by Warren Stephens, the head of the Little Rock, Arkansas-based financial firm Stephens Inc, who according to Forbes is worth an estimated $2.6bn.

Fortaliza, who works for the banker's family, was rescued by firefighters Monday morning after they received a 911 call.

Fortaliza's neighbor told reporters gathered at her home Tuesday that Fortaliza wanted to give a message to the media that she would not be coming home and that she will be staying with her sister in New Jersey for a week.

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A city building inspector then slapped the billionaire couple with a violation for failure to maintain the lift.

Fortaliza is employed as a house-cleaner for billionaire investor Warren Stephens, and was taking care of his NY home while he was away on an extended business trip.

They were "relieved and thankful that Fortaliza was doing well" at a NY hospital, where she was being treated for dehydration.

Mr Stephens' private investment bank Stephens Inc released a statement on the matter which said: "The cause of this unfortunate incident is being investigated and appropriate measures will be taken to ensure something like this never happens again".

The cause of the incident is now being investigated. It is not known whether Fortaliza had a mobile phone or if the emergency call button was working.

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