Samsung Officially Delays Galaxy Fold Launch

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According to the Wall Street Journal, Samsung has postponed launch a few weeks. "Though the company's internal investigation remains ongoing, the Galaxy Fold phone's reported issues stem from problems affecting the handset's hinge and extra pressure applied to the internal screen", the report says. Given that Samsung already delayed the launch in China, it sounds reasonable to that WSJ is right. Samsung said it will make clear to customers not to remove the top layer, which looks like little more than a screen protector. It turned out to be a crucial part of the screen architecture, and thus peeling it off ruined the display.

Samsung Gear and Galaxy Watch owners have both complained about this issue on Twitter and Reddit in addition to Samsung's official forums. Launching a Galaxy Fold that breaks too easily could anchor the idea that folding devices are too fragile for use in the minds of consumers. Samsung revealed the Galaxy Fold alongside the Galaxy S10, kicking off its launch event for the flagship series with the clamshell smartphone. While the company is blaming the cancelation on an issue with the venue, it has not provided any new date as to when the event will be held.

Pre-orders opened for the device last month on Samsung's website, but the device will also be available through Best Buy, AT&T, T-Mobile and Samsung stores in the U.S.

We will take measures to strengthen the display protection. Some reviewers removed this front protective layer before their screens died.

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We value the trust our customers place in us and they are always our top priority.

Google wants to make sure that it is not going to miss an opportunity to have its applications compatible with the foldable phones and we should see more of its applications getting the support soon.

YouTube user Marques Brownlee said he removed the protective film and his device began having issues. Samsung said it "will thoroughly inspect these units in person to determine the cause of the matter", but it doesn't seem to affect, for the time being, the USA launch which is set for April 26.

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